Is it OK to print my logo on led light product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
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Can I customize my own Logo/Design/Spectrum?
Yes, we support customization, we can print your logo and customize the retail box for our clients. The spectrum of grow lights can also be customized according to different requirements.
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What shipping methods do you use?
We provide several shipping methods, express shipping like DHL, FedEx, UPS, etc., we also provide sea shipping method. It depends on your needs and we can adjust it flexibly.
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We have a commercial project, can you help us to offer a solution?
Yes, our professional team will support you with your commercial project. We have rich experiences in LED grow light projects.
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What about the bulk order lead time?
For bulk orders, it usually will take around 20-30 days. You can check the exact lead time with us when placing the order.
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How long will it take to get my packages?
For international shipment, it depends on the shipping company you choose. Usually it will take around 7-10 days if it goes by air, and will take around 30 days if it goes by sea.For US local delivery, it takes around 5-7 days, door to door service.
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What are your terms of payment?
We accept PayPal and credit cards. For bulk orders, we use bank transfers. Contact us if you are a commerical grower or wholesaler.
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What’s the best LED grow light ?
6 elements are indispensable:
Effective（Good efficacy for the plants）
Energy Conservation（High PPE and high PPFD in same power）
Safe and Reliable（Meet the safety requirments around the world）
Long life（Use long life span elements）
Human perceived comfort（Provide a human friendly working environment, No Harmful, Flicker free, protect your eyes）
Intelligent control (intelligent control of illuminance PPFD, plant light recipe)
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What’s the PPF?
The PPF or Photosynthetic Photon Flux is the total amount of light in the PAR zone that is produced by a light source each second.So PPF measures the “photosynthetically active photons emitted by a lighting system per second”.
Expressed in μmol/second. With the PPF of a grow light, you can calculate or estimate how many lamps you are going to need per area to reach your required light level on the plants.
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Do you offer guarantee for the products?
Yes, we offer 2-5 years warranty to our products.
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Can you send me a free sample or Can I have a sample order for grow tent?
Yes, we’d like to provide sample for our valued customers. Usually we don’t offer free sample, we can return you the sample cost when order in bulk. You can contact us to get more details on hkhavefun@outlook.com
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How to deal with the faulty?
We have strict quality control. All grow lights will be strictly tested and inspected before delivery. At the same time, we offer great tech support and the best warranty in the business.First step is to collect A. a copy of your invoice or invoice number, B. some pictures/videos of the product itself and C. tell us what’s going on. Send an email with this info to get started. Our techs will then follow up with next steps to resolve the issue.
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What’s the life-span of your lights? What’s the warranty policy?
Our lights have at least >50,000hrs lifespan and we offer 5-year warranty for all the grow lights we sell.
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Do you have any MOQ limit of grow light led order?
No, we don’t have MOQ for any of our LED grow lights. We support customers to order samples for testing, you can place a sample order on our website directly or contact us from website or by email.
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Can you dropship for me?
Yes absolutely , we can dropshipping for you without displaying our name and brand .
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Do have any certificates for your lights?
Yes, our lights are UL and CE certified. Our grow lights are guaranteed in quality, most of the sellers haven’t applied for UL certificate, but we attach great importance to our valued customers. We aim to provide the best products and services.
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What’s the PAR?
PAR (Photosynthetically Active Radiation) defines the type of light on spectrum of light where plants respond the best by photosynthesis.In other words, PAR is the amount of light available to plants-the amount of light that will be used for photosynthesis. Through photosynthesis, plants convert light energy into chemical energy, which is the food they use to grow and thrive. In plants, the light is mainly reacting with Chlorophyll a and b. In the PAR zone we measure the light which falls on the crop, which is expressed as PPFD or Photosynthetic Photon Flux Density in micromoles per meter per second µmol/sm²
What’s the PPFD?
The Photosynthetic Photon Flux Density (PPFD) measures the light that actually arrives at the crop canopy in the Par zone.The amount of light that actually reaches your plants within the PAR region or the number of photosynthetically active photons that fall on a given surface each second. The PPFD is expressed in μmol/s.m².PPFD is the most important data in plant lights. It is more important than the spectrum. Only a suitable PPFD can have a good harvest. Generally, indoor planting is related to light, that is, insufficient light or insufficient power. Higher PPFD can reduce the illumination by dimming, while low-light products can no longer increase the illumination.